Onboarding Platform
Customer registration and verification with configurable journeys, white-label screens, document analysis and automated decisions.
Guardline Suite documentation
The ONP, FPP and CMP modules, the platform architecture and the integration concepts for onboarding, fraud prevention and AML operations.
Single-tenant by design
Every institution gets dedicated database and cache instances, with nothing shared between tenants.
Integration over REST API
Connects to core banking, ERP and CRM systems, with webhooks for the asynchronous events of the platform.
Sandbox before go-live
An isolated environment with synthetic data that mirrors the production configuration to validate flows.
Suite modules
Three modules that can be contracted independently or combined, on top of a shared services layer.
Fraud Prevention Platform
Continuous transaction monitoring for fraud prevention and AML, with behavioural analysis and three-level governance.
Case Management Platform
Decision Desk for the backoffice, with queues, regulatory deadlines, collegiate committee and a complete audit trail.
Shared services
The layer that ties the modules together: authentication, scoring engine, restrictive lists, audit and notifications.
Explore the documentation
Getting started
Access to the admin panel, the sandbox environment and preparing the integration.
AML
Scenarios by jurisdiction, alerts with evidence, Decision Desk and the verdict on the way back, in Brazil and in Argentina.
Integration
Concepts, communication flows, authentication and webhooks between systems.
Architecture
Deployment model, security controls, performance and hosting options.
User manual
Using the panel screen by screen: dashboard, customers, cases and settings.
Version 18, updated on